In 2023, we will see the fruition of trends that have been building over the past few years. While many of these trends may seem familiar, they will bring new levels of innovation and progress.

One of the most significant areas of advancement in recent years has been in the field of AI and NLP. The launch of ChatGPT3 is a game-changer that has been likened to the dropping of an atomic bomb on Hiroshima. The world will never be the same again. And we are fortunate enough to be living in such times. This powerful tool represents a major leap forward in the capabilities of AI and has the potential to transform industries and change how we live and work.

However, while AI is undoubtedly one of the most significant developments of our time, there are many other trends to watch in 2023. From the continued growth of e-commerce to the increasing importance of cybersecurity, the year ahead promises to be an exciting time for innovation and progress.

So let’s dive in and explore seven of the most significant trends that we can expect to see in 2023. These trends will shape the future of technology and society, and it is essential to stay informed to remain competitive and successful in this rapidly evolving landscape. In future articles, we will unpack these in greater detail and let you know how Syscor can assist you in deploying each of these technologies within your organization.

#1 Greater adoption of Robotic Process Automation (RPA) & Intelligent Process Automation (IPA)

Robotic Process Automation (RPA) technology automates repetitive, rules-based tasks, freeing up human workers to focus on higher-level work that requires creativity and critical thinking.

In 2023, we can expect to see even greater adoption of RPA across a range of industries as businesses look to streamline processes, reduce errors, and increase efficiency. We can also expect to see leaps in the effectiveness of New Generation RPA and a much higher success rate on ROI.

As businesses continue to look for ways to improve efficiency, reduce costs, and enhance customer experiences, we can expect to see increasing demand for intelligent automation solutions. These solutions combine AI, machine learning, and RPA to automate complex tasks and enable businesses to make better decisions based on real-time data.

#2 Increased use of artificial intelligence and machine learning

Advances in artificial intelligence and machine learning are enabling businesses to automate even more complex tasks, from natural language processing to predictive analytics. In 2023, we can expect to see increased use of AI and machine learning as businesses seek to gain a competitive edge and improve their decision-making capabilities. Many more companies will enter the market and adopt the technology at a mind-bending rapid rate.

#3 Low-code / No-code Development

Low-code / no-code development platforms are tools that allow users to create software applications without the need for extensive coding knowledge. In 2023, we can expect to see more businesses adopt these platforms to automate their processes and create custom applications.

These platforms can help businesses to reduce their reliance on IT departments and improve their agility. For example, a business may use a low-code / no-code platform to create a custom application that automates their invoice processing. This can help to reduce the time and resources required for manual invoice processing, while also improving accuracy and reducing errors.

One such example is The platform is growing rapidly worldwide and has been listed as one of the fastest-growing SAAS companies globally. With Monday, businesses can automate entire workflows with minimum coding and outside assistance.

#4 Growing importance of data management and governance

As businesses collect more data than ever before, effective data management and governance are becoming increasingly important. In 2023, we can expect to see businesses placing a greater emphasis on data quality, security, and compliance, and investing in new technologies and processes to manage and protect their data assets.

#5 Expansion of cloud-based automation solutions

The shift to cloud-based solutions has been a major trend in recent years, and in 2023, we can expect to see even more businesses adopting cloud-based automation solutions. Cloud-based solutions offer scalability, flexibility, and cost-effectiveness, making them an attractive option for businesses of all sizes.

#6 Rise of hyper-automation

Hyper-automation combines multiple automation technologies, such as RPA, AI, and machine learning, to create an end-to-end automation solution. In 2023, we can expect to see a rise in hyper-automation as businesses seek to achieve even greater levels of efficiency and productivity.

#7 Hiring high skill set cost-effective implementation specialists from Africa for AI

With a growing technology ecosystem and investment in education and training programs, Africa is emerging as a source of high-skill, cost-effective labor for AI implementation. In 2023, we can expect to see more businesses considering hiring high-skilled labor from Africa as they seek to balance cost-effectiveness with access to talent and cultural fit.

In conclusion, the world of automation is evolving rapidly, and in 2023, we can expect to see even more exciting developments. From hyper-automation to the rise of AI and machine learning, businesses will need to stay abreast of these trends to remain competitive in a rapidly changing landscape. To achieve these goals, partnering with a reliable automation solutions provider, such as Syscor, can help businesses stay ahead of the curve and navigate these trends with confidence.


Written by:
Gary Crookes – Chief Operating Officer
Gary Crookes’ extensive business experience, spanning multiple verticals and including leadership positions in a Fortune 300 company, as well as entrepreneurial pursuits, makes him a valuable advisor. He holds eight patents locally and internationally and has received education from prestigious institutions such as MIT, the Real Madrid Graduate School & Wits Tek. As the COO of Syscor, he focuses on ensuring customer satisfaction through effective operations management.